Helping You to Take Back Control and to Be You Again.

Musculoskeletal injury and pain can negatively affect how you feel and what you can do in your personal and working life. If this continues over time, it can affect your mental, social and physical health, and ultimately, your experience of who you are and how you fit into the world.

Everyone’s experience of injury and pain is different, and only you will know how it feels and effects you. But we can: listen, help you make sense of what you are experiencing, and guide you through the process required to return to normal life as quickly as possible or to enable you to find the new you that can live a fulfilling life despite any continuing restrictions. 

Acute pain is caused by an injury (or disease) and typically lasts for a specific period of time before fading as the cause heals. Chronic or persistent musculoskeletal pain is pain that continues beyond the normal tissue healing time of 3 months and can occur without any physical damage. Our brain’s emotion centre interprets and regulates any pain messages from the body, so how we feel and what we believe and think about our injury and pain can:
 

  • Affect how well and quickly we recover from acute injury and pain.
  • Increase the probability of an acute injury recurring.
  • Lead acute injury and pain to become chronic pain.
  • Lead to chronic pain without any obvious physical damage.

How we interpret and regulate pain therefore has a cyclical effect on our: perceived and real functional ability, mood state, relationships, and thus our subjective wellbeing and quality of life.

How we can help.

Being able to form a trusting relationship with those who help you with your injury or pain is crucial for the best progress. Our BPS Chartered Psychologists are both personable and dedicated to understanding you, your experience and needs.

 

Our Expertise

  • We are post-doctorate, British Psychological Society (BPS) Practitioner Psychologists (Sport & Exercise Psychology) with HCPC practitioner registration, Enhanced DBS and safeguarding training.
  • We have personal experience of how injury and pain can effect the ability to work and perform as usual, and personal, professional and/or athletic identity.

 

Our Support Services

Guided by research, our proactive approach aims to: strengthen your control of the injury process, your ability to manage pain, and to protect and promote your psychological wellbeing. Please note, we unfortunately can not help:

  • Those whose injury or pain is not musculo-skeletal in origin, children under 18, vulnerable adults, and those with mental health concerns (please see FAQs below for details of mental health concerns).
  • Those who live in a US State that does not allow health care from outside of your State or a country under UK sanctions.

Starting Your Support

One Online Video Call Consultation that includes: 

  • Injury/Pain history and assessment of key psychological factors that affect recovery/pain management.
  • Injury/Pain and lifestyle assessment to understand how injury/pain affects your life and how your lifestyle affects the injury/pain.
  • Injury/pain management review to consider how well you currently manage injury/pain.
  • Insight of how thoughts, feelings and lifestyle affect injury/pain recovery and management.
  • A post session report that helps you understand the impact of your current psychology and lifestyle on the injury/pain. This includes individualised recommendations to help you improve your psychological approach to injury/pain management.

Who should book a Single Starter Consultation? You, if the injury/pain is musculoskeletal in origin and:

  • This is the first time you have come to us for injury/pain support.
  • You have not had a support session with us in the last 3 months.
  • You have been to us for support within the last 3 months but have a new injury*.

*If you have a new musculoskeletal pain, or one in a new area that you cannot attribute to an injury, please contact us to discuss whether you can continue support without another Single Starter Consultation.

 
Additional Consultation Support Options
Please note, you must have had a Single Starter Consultation before booking any of the following.

A single, one-to-one, online video call coaching session that includes:

  • Support for a specific injury/pain-related psych concern identified in the Single Starter Consultation.
  • A post session report that includes individualised recommendations to help you address the discussed concern.

Who should book an Individual Follow-Up Consultation? You, if you would like:

  • Support for a specific injury/pain-related psych concern identified in the Single Starter Consultation.
  • To top up a multi-session support programme (see programmes below).
‘Think to Recovery’ is a personalised, 3 month injury psych rehabilitation programme that supports you through the different psychological stages of the injury recovery process, i.e., from initial emotional impact and day-to-day difficulties to returning to normal activity. It will help you understand how psychology affects injury rehabilitation and support you through the key changes required to help you think, feel and act your way to better recovery. Using Behaviour Change theory, the programme is deliberately paced to give you the best chance of: staying in control; managing the psychological, physical and social impact of injury; and confidently returning to normal activity.

‘Think to Recovery’ Content Overview:

  • 6 one-to-one coaching sessions over three months (up to 60 mins via video call).
  • Information and worksheets to help you understand the psychology of injury and what affects it.
  • Goals, plans and direction on what to change and how to make change manageable.
  • Regular reviews to ensure appropriate programme personalisation and progression.
  • Email support between sessions to help keep you accountable and on track with your injury psych rehab strategies.

This programme has limited availability to ensure that we can appropriately support every client. If you are interested, please register via the link below and we will get back to you within a couple of days to let you know when spaces are available.

Who should book for Think to Recovery? You if you:

  • Have recently been injured, i.e., within the last three months.*
  • Are not healing at the expected rate.**
  • Have negative thoughts or feels about your injury or are roller coasting between emotions.

* Please note, the sooner you are able to think, feel and act positively about the injury, the greater the chances of an effective recovery and a safer return to your working/sporting life.
** Every injury is different, but tissues typically heal in three months. Ask your medical support for a timetable of recovery milestones so you can gauge how you are doing against the expected.

Are others helping you with your injury? We can be work alongside others, e.g., medics and managers, to provide timely and co-ordinated support in accordance with your wishes and our code of confidentiality. Please mention this when you register your interest so we can start discussing required co-ordination and costs.

‘Retrain the Pain’ is a personalised, 3 month pain management programme that helps you better understand the pain and supports you through the key changes required to help you think, feel and act your way to better pain management. Using Behaviour Change theory, the programme is deliberately paced to give you the best chance of regaining control and to manage the impact of pain on your work, sport and life, both now and the future.

‘Retrain the Pain’ Content Overview:

  • 6 one-to-one coaching sessions over three months (up to 60 mins via video call).
  • Information and worksheets to help you understand the pain and what affects it.
  • Goals, plans and direction on what to change and how to make change manageable.
  • Regular reviews to ensure appropriate programme personalisation and progression.
  • Email support between sessions to help keep you accountable and on track with your new pain management strategies.

Who should book for Retrain the Pain? You if,

  • Pain is affecting your ability to work or take part in sport/activity as normal.
  • Injury-related pain is not going away as you would expect.
  • Have a pain without any obvious injury and with no other medical concern.

Please note, the sooner important changes to manage pain are taken, the greater the chance of effective management and recovery.

This programme has limited availability to ensure that we can appropriately support every client. If you are interested, please register via the link below and we will get back to you within a couple of days to let you know when spaces are available.

Are others helping you with your pain? We can be work alongside others, e.g., medics and managers, to provide timely and co-ordinated support in accordance with your wishes and our code of confidentiality. Please mention this when you register your interest so we can start discussing required co-ordination and costs.

 

Frequently Asked Questions

Yes, if you live in the UK. We can also offer longer face-to-face sessions, e.g., 1/2 or full day. Please contact us to discuss how we can best support you. Cost depends on session length and our travel: We are based in the SE England.
We are very sorry, but we are only able to support you if you can understand and speak fluent English. We aim to provide quality support and feel we cannot do this if we are unable to talk and fully understand each other.

It is normal to experience negative thoughts, feelings and emotions whilst injured or in pain; we can help you with these.

We cannot help you if you are experiencing mental health concerns as these are known to reduce the effectiveness of our support methods. We can however, support you alongside any mental health support, so please see your GP or a mental health professional for help before approaching us.

Examples of Mental Health Concern: You should first seek support from their GP or a mental health professional, if you:

  • Feel unhappy, sad, or irritable most of the time.
  • Feel worried, nervous, overwhelmed, and/or anxious most of the time.
  • Have emotional struggles that are interfering with your ability to function at work, at school, at home, or in relationships.
  • Have thoughts of harming yourself and/or others.
  • Struggle with substance abuse or other addictions.
  • Experience a significant life change or loss, e.g., the illness or death of a loved one or the loss of a relationship.
  • Have an eating disorder and/or struggle with body image.
  • Have experienced abuse or trauma at any time in your life and are struggling with how that affects you now.
  • Have difficulty with your sexual orientation.
All One-to-One Support Services:

  • You can change or cancel a booking without penalty as long as you contact us to inform us at least 3 working days before the booking is due to start. Working days are Monday to Friday, so if you would like to cancel a booking for 10am on a Tuesday, you would need to notify us by 10am the Thursday before. 3 days will be taken from the time recorded on your email.
  • You may incur a penalty if you change or cancel a booking within 3 working days of its start time.
  • Any refund will be issued by the end of the next business day and a confirmation email will be sent to the email address linked to your account. Please note that payment platforms (like PayPal or Square) can take up to 10 working days to process a refund.
  • You will not be refunded for missed appointments.
  • Please read our Terms & Conditions before you book any service.

Support Programme Cancellation Only:
You can cancel your support programme at any point. Any coaching session that has already occurred or that was due to occur within the next 3 working days will be charged at £90 per session and you will be refunded the remainder of the fee. Please contact us if you would like to cancel a support programme. If you have any queries about this process please feel free to contact us.

No. Injury and pain can be complex. Although psychology is increasingly recognised as important for rehabilitation and can be used alone to promote injury healing and pain management, we cannot guarantee that the injury or pain will resolve as you would like. To help, good guidance on your musculoskeletal condition and the need for you to fully engage with our support is also important. This engagement includes being honest about your situation, needs and preferences so that we can find, discuss and agree on your most helpful solutions; you will also need to commit to making these important changes.

What we can guarantee is that we will work hard to understand you, and use research and good practice to support and guide you to your best outcome, be it to return to life as normal or to enable you find the positive you that can live a fulfilling life despite any continuing restrictions.

Yes. Psychology support alone can help you with your injury and pain, but I work alongside other health professionals as appropriate. E.g.:

  • If you have been referred to us by a health professional, e.g., a pain management consultant or physiotherapist, I can work with them to help you get integrated support.
  • Sometimes I need assurance of your physical or mental situation to ensure our support is complementary. In this case, I ask for written confirmation from your physio, etc.
  • If you are receiving mental health support, I can work alongside them to help you specifically with your injury or pain.

Yes. Whatever you say in your sessions is private and confidential. Confidentiality will only be broken when:

  • We are required to do so by law.
  • I have serious and immediate concerns that you are a risk to yourself or others.
  • When you have given me permission to discuss specific information with other health care professionals who are helping you.
Yes. We can help your organisation:

  • Better support individuals with injury or pain.
  • Create a safer and more supportive injury and pain-related culture.

Please follow these links for information of our presentations and workshops and our overall psychological approach to organisational injury and pain support, and contact us to discuss how we can best help.

You will need a good working Internet connection and access to Zoom, Skype or WhatsApp. Please ensure that you have the necessary equipment to ensure that we are able to see and hear you properly, e.g., microphone/ headphones / camera or similar equipment, as stated in our Terms and Conditions.

We’re very sorry but we cannot deliver this service without video technology. This is because we believe that being able to see you whilst we talk is important for building rapport and providing quality support.

No, as this is a support service. If you are seeking a psychological assessment for these purposes, we advise you to contact the main psychological association within your country for a register of qualified psychologists who can assess your situation. Within the UK, please go to the British Psychological Society Website or Tel: 0116 254 9568.

Still got a question? Ready to book support?