The risk of vicarious trauma (VT) and post-traumatic stress disorder (PTSD) as a consequence of exposure to others’ trauma at work is of growing concern within many professions, with research and anecdotal reports highlighting the negative effects of symptoms on individuals’ personal lives and ability to work effectively.
Despite exposure to potentially traumatic events often being part of the job, employers are increasingly realising their legal and moral duty to understand these significant and foreseeable risks to health in order to better protect and support staff.
L&M has a unique blend of expertise in clinical psychology, wellbeing and performance psychology and risk management, and experience of working with and within organisations whose staff are exposed to VT/PTSD. This enables the provision of a comprehensive range of services that both assess risk and assist in the development of organisational cultures and practices that best protect and support individuals at risk of VT/PTSD.
The below services are available individually in accordance with your organisation’s needs. However, L&M recommends an integrated system of support services to best ensure the identification of staff needs and the mitigation of current and future risk.
A full clinical psychology assessment of staffs’ roles and work environment to ascertain; the level of hazard exposure, the probability of harm, and the severity of consequence to members’ health, as required to meet Health and Safety legislation.
A formal review of the organisation’s culture, strategy and procedure as it relates to staffs’ experience of VT mitigation and support, and recommendations for improved support action in keeping with cross-industry good practice.
Confidential, face-to-face counselling support with a trauma-specialist that enables the development of the required trusting relationship and distils any concern regarding the sharing of traumatic information. Support utilises a combination of psychological approaches to best meet each individual’s needs and preferences.
Support and advice in formalising; how to enable ‘proper consent’ during recruitment, the screening of candidates’ psychological resilience to trauma, and the appropriate induction of new staff.
An individuals’ ability to cope with VT-related roles is greatly effected by the availability of opportunities to attain psychological wellbeing and to flourish. Please see L&M’s organisational wellbeing services for further information as to how L&M support organisations, leaders and teams to better understand the importance of wellbeing for sustainable, optimal performance, and to develop cultures, strategies and procedures that priortise the promotion of psychological wellbeing.
Please contact us to discuss your needs and how we might support you.