Our culture support follows a 3-step process of ‘Understand, Apply, Adapt’ to help you ‘Protect, Recover & Thrive’.

Step 1. Understand

Culture development should start from an informed position. Our post-doctoral researchers can design and conduct the research you need. We can either:

a) Conduct our detailed assessment. This shows how your organisation, its day-to-day practice and physical/social environment, affect the causes of injury and pain amongst staff and the support of staff with injury and pain. Also, how injury and pain affect performance.

b. Answer your own injury and pain-related questions. For example:

• How can we reduce work-related employee injury and pain?
• Is our culture supportive of those with injury and pain, and their managers?

Step 1 Outcomes

1. A detailed report, a summary report or a presentation to management. These include; current strengths and good practice, current concerns and ineffective practice, barriers to change, and improvement opportunities.
2. Recommendations of how to address your specific injury and pain-related needs. These are guided by research and our experience of what works. Typically, most can be actioned in-house, but some might need additional specialist support.
3. Overall, you having the ownership, confidence and ability to make informed decisions and to plan how best to reduce injury and pain within budget.

Step 2. Apply

With our behaviour change expertise, we can help you implement report recommendations, train your managers and educate your staff.

Step 3. Adapt to Protect, Recover & Thrive

Cultural development takes time, whilst your demands can change. We can work with you to develop an integrated system of timely assessment, feedback and staff support. This enables you to make improvements, adapt to future risks and needs, and to thrive.

Over time, the required tweaks become less and smaller, and your organisation’s confidence in, and enjoyment of, an injury and pain-informed culture grows.